DJ Navarro

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UX DESIGN & Research · Interaction Design

Designing for what technology costs people.

Designing for what technology costs people.

Designing for what technology costs people.

Prototypes and experiments on what technology quietly costs people in resources, cognition, and community.

Prototypes and experiments on what technology quietly costs people in resources, cognition, and community.

B.S. Psychology, Western Washington University—continuing into graduate research in human-computer interaction. Graduate school applicant, Fall 2027.

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Selected Work

Interfaces, experiments, and what they cost people.

Interfaces, experiments, and what they cost people.

Interfaces, experiments, and what they cost people.

16

16

screens across three interaction flows

screens across three interaction flows

Audible: Designing Against Credit Breakage

An unused Audible credit expires quietly, and the company keeps the value. This redesign surfaces expiry, lets users gift or pool credits instead of losing them, and adds an optional 15-second reflection after finishing a book.

An unused Audible credit expires quietly, and the company keeps the value. This redesign surfaces expiry, lets users gift or pool credits instead of losing them, and adds an optional 15-second reflection after finishing a book.

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0

0

required fields in a consent-first onboarding flow

required fields in a consent-first onboarding flow

Ripple: Community Support Without Dark Patterns

A mobile concept connecting socially isolated adults to peer support, designed around cognitive load reduction, unchecked-by-default consent, and language that never asks users to identify as in crisis.

A mobile concept connecting socially isolated adults to peer support, designed around cognitive load reduction, unchecked-by-default consent, and language that never asks users to identify as in crisis.

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30

30

participants — significant stress effect (p = .049)

participants — significant stress effect (p = .049)

Breathing as a Barrier to Inhibitory Control

A between-subjects experiment at UBC testing whether acute physiological stress impairs attention control, presented in a 1,000-student poster session.

A between-subjects experiment at UBC testing whether acute physiological stress impairs attention control, presented in a 1,000-student poster session.

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Read case study →

7

planned comparisons, all null — and one unplanned finding that held (p < .001).

Discovery In-App, Checkout Elsewhere

A two-condition experiment testing whether founder-ownership framing changes how people evaluate a clothing brand on Instagram. It didn't move any of the six planned measures—but the same respondents consistently preferred to leave the app to complete the purchase.

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7+

participant groups in ongoing qualitative fieldwork

participant groups in ongoing qualitative fieldwork

GoodGesture: Mutual Aid Platform Research

Early user research with neighbors, mutual aid organizations, and community groups for an early-stage community support platform. Fieldwork ongoing.

Early user research with neighbors, mutual aid organizations, and community groups for an early-stage community support platform. Fieldwork ongoing.

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8+

HCI experts interviewed against persona-based prompts.

REX Lab: Digital Support For Vulnerable Populations

[One to two sentences]

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Education

Western Washington University

Bachelor of Science, Psychology · Expected Summer 2027 · Bellingham, WA

Relevant Coursework: Interactive Design (DSGN 310), Marketing Research (MKTG 382), Consumer Behavior (MKTG 382)

Relevant Coursework: Interactive Design (DSGN 310), Marketing Research (MKTG 382), Consumer Behavior (MKTG 382)

Bellevue College

Associate in Arts and Sciences · High Honors · Spring 2026

Relevant Coursework: Technical Writing (with distinction; ENGL& 235), Lifespan Psychology (PSYC 200)

Relevant Coursework: Technical Writing (with distinction; ENGL& 235), Lifespan Psychology (PSYC 200)

University of British Columbia

Attended 2025–2026 · Vancouver, BC

Relevant Coursework: Research Methods (PSYC 217), Analysis of Behavioral Data (PSYC 218), Personality Psychology (PSYC 305), Cultural Psychology (PSYC 307)

Relevant Coursework: Research Methods (PSYC 217), Analysis of Behavioral Data (PSYC 218), Personality Psychology (PSYC 305), Cultural Psychology (PSYC 307)

Research Toolkit

Research Methods

Controlled Experiments · Semi-structured Interviews · Usability Testing · Survey & Questionnaire Design · Thematic Analysis

Analysis

SPSS · Descriptive & Inferential Statistics

Tools & Writing

Qualtrics · Research Reports · APA style-reports

Design Toolkit

Tools & writing

Figma · Framer · FigJam · Canva

Design Methods

Interaction Design · Wireframing · Prototyping · User Flows · Persona Development · Journey Mapping · Affinity Mapping

Research Affiliations

REX Lab, University of British Columbia · Designed the discussion guide, moderated, and documented a focus group with 8+ HCI researchers and practitioners for a qualitative study on digital emotional support for people experiencing homelessness and substance use. 2025–2026.

Contact

Let’s talk about digital interfaces.

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